Privacy Policy

Introduction

This Privacy Policy provides you with the details of how I collect and process any data I receive from you. It works alongside my Terms and Conditions where a service has been accepted/provided.

Data

I am committed to protecting any personal data received from you via my website (including forms), phone, SMS, face to face, email and/or social media (including messaging). I therefore operate in line with the applicable laws of the General Data Protection Regulation 2018 (GDPR). All data (whether personal or not) is processed by myself (Sarah Gamble) in the UK. I work with third parties who are also compliant with me as their customer. The third-party providers I use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to me.

In order for me to provide quotes and services, I need to collect and store data from you. Data (non-personal and personal) such as your name, postal address, email address, photographs and any other information provided in order to create a Newspaper/Newspapers. I also store communications, comments, feedback and reviews. Any quotes or orders provided to you will be derived and processed using information obtained from the sources listed above and then recorded as part of my process.

Your information will only be used for the purpose of dealing with a service query, to enable me to offer/provide a service to you and/or to review services provided to help me improve my products/services/process. When you provide me with personal information to enquire about services or place an order (including delivery), it is implied that you consent to me collecting it and using it for that specific reason only. Any orders will form a contract between us and data processed as necessary. All information provided in confidence will only be used for the purposes advised unless it is required by law.

I will store all your data securely using suitable physical and electronic procedures to safeguard and secure it. Any data collected manually on paper or printed as part of my processing, will be transferred to a digital format if possible and shredded (after processing is complete or after 6 years if the information is required for tax purposes). All data access is granted only to Photo Press and any employees (namely myself/Sarah Gamble) or the purpose of carrying out service queries, creating Newspapers and marketing (if you are subscribed to my e-newsletter).

I will not share or sell any of your information for any purpose. If you feel that this has been breached or compromised, you must contact me immediately. You may request to see copies of any personal information held by me and also request that the information is updated or removed in its entirety.

Social Media

Communication, engagement and actions taken through any external social media platform that I participate on are subject to the terms and conditions as well as the Privacy Policies held with each social media platform respectively.

Third Party Services

My website is hosted by Wix.com who provides me with an online platform allowing me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and applications. They store your data on secure servers behind a firewall. Wix.com (via ShoutOut) also provide and maintain my e-newsletter database (see below for more information about my newsletter privacy details).

I use Microsoft OneDrive and DropBox as cloud storage systems for photographs, documents and company files, as well as locally on my own stand alone hardware.

My email account is hosted by Gmail and monitored by Photo Press employees only.

All order delivery is carried out by Royal Mail or Parcel Force who will have your name and address for the purposes of delivering your Newspaper(s) to you.

All the third parties listed above are GDPR compliant.

All payments to me are made outside of our website through your own bank or Paypal, I don't receive any data other than the date, payee and payment amount. Again, each are governed by their own Privacy Policies and you need to contact them direct if you wish to remove any information they hold.

Links and Cookies

My website contains hyperlinks to external websites and social media platforms owned and operated by third parties. These third party websites/platforms have their own Privacy Policies and are also likely to use Cookies, I therefore recommend you review them. I do not accept any responsibility or liability for the privacy practices of any third party websites/platforms that you visit through my website and your use of such websites/platforms is at your own risk. If you leave my website or are redirected to a third-party website, social media platform or application, this Privacy Policy will no longer apply.

I may use software tools to measure and collect session information, including page response times, length of visits to our web pages, page interaction information and methods used to browse away from pages.

My website uses cookies in order to maintain stability, security, functionality and performance. My website and marketing e-newsletters use tracking cookies/pixels to monitor visitors to better understand their usage of my website. Any analytics obtained from this data will only be used to improve my service(s) and the end user experience. You may block, opt-out of or manage such tracking technologies yourself, through your browser settings but please note that this may adversely affect your user experience of my website.

I use Google Analytics to analyse the traffic on our website. Google uses the data and information collected to provide online reports, which show the activities and user behaviour within my website and provides other statistics regarding the use of my website to me. Data such as the IP address, access time, the location from which the access was made and how often you visit our website.

Marketing (via e-newsletter)

I send an email newsletter (e-newsletter) to inform subscribers about news, products, offers and services supplied by Photo Press only. My e-newsletter database is provided and maintained by Wix.com (via ShoutOut). There will be no transfer of personal data collected by the e-newsletter service to third parties.

You can opt-in to receiving my e-newsletter via my website (giving explicit consent). Once signed up, you can opt-out to receiving my e-newsletter at any time by clicking unsubscribe in an email from me or by contacting me. The only data required to join my e-newsletter is your name and email address. I will send my e-newsletters to you until you notify me that you no longer wish to receive them.

Changes to this Policy

I reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately once posted to our website.

This website, any communications with Photo Press and services accepted are be governed by the laws of England and Wales.

Contact

If you would like to withdraw consent or access/amend/delete any personal information I have about you, please contact me by email at hello@photopressuk.co.uk or by mail to 35 Wootton Crescent, Bristol, BS4 4AN.

Sarah Gamble

Photo Press

Last updated by Photo Press 25/09/2019